Frequently Asked Questions
Please note that in order to receive delivery, you must spend over $100.00 - If you do not spend this amount you can either choose to pick-up your order at our 9 Dundonald shop location as early as 2 hours after the initial order OR pay a $20.00 shipping fee. You can also pick-up your order at our store if you spend over $100.00 rather than wait for delivery. We deliver to your doorstep or office within 24h of purchase.
Once you reach check-out, you will have the option to select in store pick-up. If you do not spend more than $100.00 and want to by pass the $20.00 shipping fee - you may pick up your order directly at at our 9 Dundonald store location. You may also pick up your order if you have spent over $100.00 rather than selecting delivery. Please show the authentication email to a store merchant and your order will be retrieved.
(Orders will be processed within 2 hours, during business hours)
If you believe your wine is faulty for various reasons (Oxidized, corked or otherwise defective) we will replace your bottle. If we no longer have that certain bottle in stock, we will offer an equivalent. Otherwise, all wines and products sold online or at our store locations are non refundable after purchase.
Our services are for persons 18 years of age and older. You may not make online orders or in-store purchases if you are under the age of 18. You may not purchase for pick-up or send a delivery to anyone under the age of 18. If you have any questions about these Terms, please contact our team.
Please create an account from our home page. This will allow you to track all your purchases and checkout much quicker! Your delivery information will be saved into our database and you will be the first to receive emails about specials or upcoming events.
As the industry evolves, so do we - therefore pricing and wine vintages are subject to change at any given time. We will consistently add new and exciting products as we receive them. Please create an account, and we will add you to our email list and you will be the first to know about new additions.
Please note that this website is based off of Bermuda retail only pricing. Please note members with charge accounts will not be able to charge to their account on the website, this platform is for credit card sales only.